Outlook 2016 gal not updating

Posted by / 02-Jun-2015 15:48

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).

The command for the manual update procedure can be found here: Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size.

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Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.In that case the whole OAB is being downloaded again.It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.

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Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.